• RizTech Computer Sales & More

Time to update your old Apple devices!

If you have an Apple device such as the iPhone 5, iPhone 4s, iPad Mini, iPad 2 and iPad 3, you may have run into some issues this weekend. WHY? These devices required a software update from Apple before 2 P.M Eastern Time on November 3rd.


If you happen to be one of the users of these devices and did not complete the update you may have issues accessing certain websites on the internet and you may even be locked out of updating the iOS from your devices settings menu.


Below we're going to discuss what issues you may be experiencing, and how to resolve them.



Users of the iPhone 5 who had not updated by the deadline will be locked out of most websites on the internet, even with a WiFi connection. They'll even be unable to update the software of the phone through the settings menu. However, you will be able to update the device by connecting it to a computer with iTunes on it. This will allow you to get the most recent iOS, and you will then be able to access the pages you were unable to previously. If you are unsure of how to do this, you can always bring the device into RizTech and we can do this for you for a small fee.


Users of the iPhone 4s, iPad Mini, iPad 2 and iPad 3 who had not updated by the deadline will be locked out of GPS location services. This means that maps and direction services will not work.

Apps and websites that rely on knowing your location will be unable to function correctly. Unlike the iPhone 5, however, these devices will still be able to be updated through the settings menu of the device. Also, this issue does not effect any iPods or iPads that are WiFi-Only.


Most users are likely up to date and won't even notice these problems. If you are unsure if your device was affected, you can bring it into the store for a tech to verify; RizTech offers free diagnostics so it will cost you nothing for us to let you know if your device was affected. If your device was affected and you need help to properly update it, a RizTech technician can help with that as well for a small fee.


It is always recommended to keep your devices up to date to avoid these kinds of issues. Updates also help keep your device secure from malware and viruses that could cause serious issues. A good best practice is to check your device for updates at least once a month.



If you have any questions or needs, never hesitate to contact us here at RizTech, we are here to help. Our phone number is 330.952.1225 or you can email us at info@riztechmedina.com.

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